How do I trigger a custom field from hidden to show based on a response from another custom field?

Alexandru_Roberto_Tenea

Hi,

I want to trigger a custom field from "Hidden" to "Show" based on the response of another custom field above. 

 

In the image below, I have 2 custom fields on the portal, based on the first custom field answer( a drop down list with 2 options), I want to trigger the next custom field to show, or not.

Can anyone help me understand? I'm don't know code or where to go in order to make this work.

Alexey Matveev

Hello,

You would need a plugin for it.

Have a look at this plugin:

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview