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How to make required field based on Resolution field value is "Fixed"

Omprakash Thamsetty

Does anyone got it work. Root Cause field required based on Resolution field value selection to "Fixed". In the transition form if user select "Fixed" for Resolution field then "Root Cause" field should set to required otherwise no. How I can achieve this?

User will select the Resolution field value when doing close transition so if user select "Fixed" then "RootCause" value should required otherwise no.

Can anyone help me to achieve this.

Thanks,

Accepted answers

Omprakash Thamsetty

I made through Behavior

import com.atlassian.jira.issue.resolution.Resolution

def RootC = getFieldById("customfield_13502")
def ResF = getFieldById("resolution")
def ResfVal = ResF.getValue() as Resolution

RootC.setHidden(true)

if(ResfVal.name == 'Fixed'){
    RootC.setHidden(false)
    RootC.setRequired(true) 
}else{
    RootC.setHidden(true)
    RootC.setRequired(false)
}

All comments

Thomas Deiler_db00h3

Dear @Omprakash Thamsetty,

your conditioned field-case will not work with standard Jira. But you could do following with the same effect:

Create two custom screens
One with "Root Cause" and the other without
Make Root Cause mandatory
Add two transitions to your final status the one named "Fixed" using the screen with Root Cause the other transition named "Something else than fixed" using the screen without Root Cause
The field resolution is set automatically (post function in WF) during the transition so the user doesn't need to add anything
To avoid blocking issue editing because of the mandatory field "Root Cause" that is valid for all screens of at least one issue type, you can fill it with a default text like <add a root cause> (edit custom field)
et voila: works like a charm

So long

Thomas

Alexey Matveev

Hello,

You would need a plugin for it.

For example, you could use the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could add the SIL validator with a code like this:

if (resolution == "Fixed" and isNull(#{Root Cause})) {

 return false, "Root Cause must be set";

}

return true;

Thomas Deiler_db00h3

Wasn't there a posting rule not to promote own plugins? Maybe the rules changed ...

Alexey Matveev

I gave a working example. It can be used.

Alexey Matveev

And I do not think it can be done out of the box. As far as I understand there can be different resolutions in the Closed status, not only fixed. And your example works, only if there is always the fixed resolution in the Closed status.

Omprakash Thamsetty

@Dear @Thomas Deiler look like this work but only thing is users should click on appropriate transition like "Fixed" or "Close" transition. If Fixed transition clicked by user then root cause field will be required. If user choose Close transition then root cause field may not be appear. But here challenging is users should select the appropriate .

Thomas Deiler_db00h3

Sure, but it is also challenging to select the right one from the resolution drop-down. It's the same but different located.

Omprakash Thamsetty

I made through Behavior

import com.atlassian.jira.issue.resolution.Resolution

def RootC = getFieldById("customfield_13502")
def ResF = getFieldById("resolution")
def ResfVal = ResF.getValue() as Resolution

RootC.setHidden(true)

if(ResfVal.name == 'Fixed'){
    RootC.setHidden(false)
    RootC.setRequired(true) 
}else{
    RootC.setHidden(true)
    RootC.setRequired(false)
}

Tenzing Doleck

Hello- can anyone help with doing this in cloud ?

Thanks!

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