Create application links between Jira 7.4.2 and Bitbucket 5.12.1/Jira 7.4.2 and Fisheye 4.0.4?

Dawn Cooper

I am having issues getting the OAuth to establish the connections. I have tried whitelisting in Jira, I have admin access in each application. I have updated the UPM in each application. Still not connecting. I am unable to locate any Consumer key or Public Key

Dave Theodore [Coyote Creek Consulting]

Check out the troubleshooting guide.

Application links are super sensitive to SSL configurations not being right, so if you are using SSL, my money would be on something there being the culprit. You should see some PKIX related errors in the logs if this is your issue. Check this article on how to use SSLPoke to test for SSL issues.

If you're using a commercial SSL certificate, make sure you have the intermediate cert configured (you'll need to download the one for your certificate authority that you ordered the cert from.) Your browser may not complain about the misconfiguration, but it will cause Application Links to not work.  

If you're using self-signed or an internal CA certs (ie: not from a commercial provider,) you will need to import the public cert in to the Java keystore that Jira and Bitbucket are running. 

Worst case, you can set up a clear text Tomcat connector and use that.

I hope that helps. It can be a lot of fun to troubleshoot Application Links!