I'm currently exploring Service Desk Reports and is wondering if columns can be added to the details or Export CSV?
Possible some advance custom fields.
Hi @Marc Jason Mutuc - In addition to the built-in JSD Reports, custom reports are certainly a possibility. Have you had a chance to review this article ? There is a section that refers to Reporting using JQL that might be what you are looking for.
Thanks!
Kalyani
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