I was under the impression this was supported by Jira, however I am not finding this as an option when setting up projects and forms. I also see no reference to it in the documentation.
JIra Service Desk Cloud.
Hello,
You would need a plugin to use a field, which would take data from a database table.
For example, you could use the Power Database Fields Pro add-on:
https://marketplace.atlassian.com/apps/1210749/power-custom-fields-premium-pro?hosting=server&tab=overview
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