Support custom fields and languages

Question

Hello Atlassian,

are there any plans to support more than just the default language of JIRA for issue collectors? And what about custom fields, there are lots of them out in the marketplace, however I was unable to use the ones I was working with to be shown on a issue collector.

Stephan Bielman · Answer

Yes I did, but setting fields values with java script as described there, does not work with these custom fields.

Stephan Bielman · Answer

The field names are shown to the anonymous users in the language the administrator user has selected in his profile. Everything else is shown in the default language of the JIRA instance. That is also the way as it is documented for the issue collector plugin. Thus anonymous users not understanding that one single language, will be unable to use the issue collector form.

Thanks for the hint, I did contact the developer of that third party plugin, to see what could be changed/improved to make the provided custom fields appear in the issue collector form.

Renjith Pillai · Answer

Did you check out this article? https://confluence.atlassian.com/display/JIRA/Advanced+Use+of+the+JIRA+Issue+Collector