How to integrate jira with service now using RESTAPI

Question

Jira integration with service now

Fazila Ashraf · Answer

Hi @Venugopala Naidu

I think you have to first understand about REST APIs - see https://www.smashingmagazine.com/2018/01/understanding-using-rest-api/

Both JIRA and ServiceNow has REST APIs documented.

JIRA - https://developer.atlassian.com/server/jira/platform/rest-apis/

ServiceNow - https://docs.servicenow.com/bundle/london-application-development/page/build/applications/concept/api-rest.html

Rest APIs are end points through which you can get or post some operations in the application. You can use them in your scripts/programs and make it do the operations you like to program. This would be development and not just configurations.

Venugopala Naidu · Answer

Hi @Fazila Ashraf, actually  i don't know the procedure

Could you please explain the step by step procedure  without add-on

Fazila Ashraf · Answer

@Venugopala Naidu , It depends on what you want to do. Both the applications has REST APIs and you can use them to do the integration