We are moving out of Zendesk and splitting it's behaviour into both Jira Software & Service Desk...just starting, hope everything goes well.
Good luck!
Which service are you using for the migration?
Wow! Wasn't aware that there were services for such, we are doing thing manually unfortunately
Here you areĀ https://help-desk-migration.com/zendesk-to-jira-service-desk-migration/
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