Share confluence space with helpdesk customers

Chris Polizos

Hello,

I was wondering if there is a way to share my confluence space which I have connected with Jira helpdesk to customers.

I would like them to have the option to see the articles within confluence rather than the helpdesk preview version of the articles which is narrow.

I have the permission settings for anonymous to only view but when i open the confluence space as anonymous there are still on the right hand corner the 3 dots for settings. I don't want them to see that.

Diego_88dj6o

Hello there Chris!

These options in the Three dots menu are shown to anyone with View Permissions. Meaning that we can not specifically hide it to only anonymous users.

There is, however, a workaround for this:

1. Go to the Desired page
2. Enter Edit Mode
3. Insert an HTML Macro
4. Insert the following lines inside the macro:

<style type="text/css">
    #action-menu-link {
  display:none !important;
 }
</style>

This will hide the three dots menu. The downside to this solution is that the menu will be hidden from everyone until the HTML Macro is present and contains this code, even authenticated users.

You can check more information about hiding elements here:

How to hide elements in Confluence using CSS or JavaScript

If this does not meet your needs, you could try a third-party application:

HideElements for Confluence

This plugin claims to be able to hide elements from Confluence.

Let us know your thoughts Chris!