push notification DONT WORK

Question

I am writing to report an issue with the push notification functionality for the Due Date Activity feature in Trello. Despite having enabled all necessary settings and prerequisites to receive push notifications for due date activities, I have not received any notifications.To assist with troubleshooting, here are the details of my setup:* I have activated push notifications in the Trello app settings.
* All required permissions for notifications are enabled on my device.
* The due date activity feature is properly configured for the relevant boards and cards.
* My device is running the latest version of the Trello app and operating system.

Sakshi Verma · Answer

Hi @papix2003 , welcome to the community!

I ran a test on my end, and I am able to receive push notifications. I wanted to confirm that when you perform push notification tests, you're trying to test it yourself. It will trigger when someone else performs these actions.

Please note that you will only receive these default notifications when someone else performs certain actions, such as:

1)Added to a card

2)Removed from a card

3)Comment on a card

4)Attachment added to a card

5)Change made to a card

6)New card created

To receive push notifications of certain actions on a card, you must be watching the card , list or board where the card is or you have to be a member of the card in question.

Could you please confirm the scenario in which you are not receiving push notifications? Additionally, can you confirm if you are using iOS or Android?

You can find more details about push notifications here.

Thank you.