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Trello user ID vs. Atlassian login

Werner Beck
February 17, 2026

I have users that might be confused about their user ID in Trello and the email that they need to use when trying to log in.

My role is that of a workspace admin.

Is there any way for me to find out which email maps to which user ID?

1 answer

0 votes
Taliah15
Contributor
February 17, 2026

Hi there! When you navigate to the Members tab as a workspace administrator, you will see usernames but not emails (privacy design). Fast fix: Request that users use Atlassian's ID matching feature or check their Trello profile (click avatar > Settings) for their login email. Pro tip: To avoid confusion in the future, set up limitations on email domains! @Werner Beck  If this works kindly let me know. 

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DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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