Minha conta não atualizou para plano pago

[Viviane Permonian]

Olá, fiz um plano pago mensal a uma semana, e minha conta continua gratuito.

Já paguei no cartão e cobrou tudo correto

Por gentileza verificar 

CPF [phone number removed for privacy]

E-mail [email address removed for privacy]

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Edit: Contact information was removed from the post to avoid sharing personal information publicly and to align with the Atlassian Community Rules of Engagement.

[Rishabh S]

Hi @Viviane Permonian  :)
Hope you are doing well,
Welcome to the community!!

Can you please reach out to our billing team via https://www.atlassian.com/company/contact/purchasing-licensing#/ ? 
Let me know if you face any issues.

Thanks.