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List moved incorrectly on Trello - Content missing!

Or Green

Dear community,

I'm hoping someone can help me with a Trello issue I just encountered.

I spent three hours updating a list.
Once I finished, I decided to move this list to a another board. I clicked on the three dots menu of the list and selected "Move List...".

I then selected the new board and was asked to choose the position for the list. I selected position number five.

To my surprise, the list moved to the very first position on the new board, and only the list title was transferred. All 45 cards that I created within the list are missing.

Why did this happen, and is there anything I can do to recover the missing cards?

Thank you for your help!

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Alex W_jr9vvs

Hi @Or Green - welcome to the Community!

This can happen when you move a list that has a lot of cards in it. Has the list now appeared in the new board with all of the cards?

Can you try doing a hard refresh (Cmnd / Ctrl + Shift + R) to see if it fixes the issue?

Or Green

Hi Alex, Thank you. Unfortunately, the list went through with no cards. I tried Cmd + Shift + R, but nothing happened.

Alex W_jr9vvs

Hi @Or Green - did you do the refresh on the board you moved the list to? Can you send through a URL of a card that was in this list?

Or Green

Hi, I did.
sure, here is an example: https://www.almonature.com/en/

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