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Cancel subscription without access to the verification email

Cancel subscription without access to the verification email

Hello,
I have a premium subscription on an email account that no longer exists (it belongs to a company I no longer work for) and I need to cancel the subscription.
The problem is that I cannot access the email to verify access to my account and cancel the subscription myself.
Please, I beg you for a solution as the subscription charge is coming to me personally and it is an account that I neither use nor can use.
I look forward to your response and thank you for your attention.

2 answers

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Great, thank you very much! I will be checking my inbox

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Hi @Samuel ,

Welcome to the community!

I am raising a support ticket: TRELLO-225779 to assist you further with this issue. I am working on this and will contact you via email to resolve the issue.

Thank you!

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Great, thank you very much! I will be checking my inbox

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Cancel subscription without access to the verification email

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