Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cancel my account

Corey Beasley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2025

I have been trying to cancel for a year.  Can't get into my account to even talk to anyone.  So i created a new account, somehow with the same email, and yet i'm being charged on the old account and can't cancel either one!

1 answer

0 votes
Tansu Akdeniz
Community Champion
September 9, 2025

Hi @Corey Beasley 

Welcome to the community!

You can create ticket to Atlassian.

If the Atlassian Support portal isn’t accessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing

Corey Beasley
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 9, 2025

So I don't see a button to click other than view self help resources...

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events