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CRITICAL: No response since Monday — Atlassian account is active, but all Trello boards are closed

Stefani
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April 22, 2026

My Atlassian account is active (no suspension notice), but I still lost access to all Trello boards and they are marked as closed. I am the workspace admin and cannot reopen anything. I posted on Monday and still have no resolution. This is affecting my work. Could an Atlassian moderator please escalate this urgently?

2 answers

0 votes
Nivedhya Vikram1
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 22, 2026

Hi @Stefani ,

Please find ticket TRELLO-225679, raised on your behalf on April 21. We have requested the link to the affected board. Could you please access the support ticket and share the link?

0 votes
Mikael Sandberg
Community Champion
April 22, 2026

I have notified the support team that is on here and they will reach out to you within 2 business days to see if this can be resolved.

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