Authenticator app says ENABLED yet it is not on my Auth app on my phone. How do i get it to show?

[Russ]

i use Aegis Authenticator app on my Android phone. 

my Atlassian account shows that Auth app is ENABLED for my account, but neither Atlassian nor Trello are actually on my phone app. 

Trello says it sent Auth app code for me to enter. i check my phone and feel it refresh, but there is NO ENTRY on my phone that says either Atlassian nor Trello, so i never can get the code sent. 

How do i get Atlassian on my Aegis/Auth app?