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Add custom field value to automated email

Jenn K
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I'm New Here
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November 30, 2023

I would like to automate an email in Trello that includes the value to which a custom field is set. 

My custom field is: Team Recommendation. Let's say the value is set to: Reject.

I want my email to say: We have decided to Reject the case.

The following doesn't seem to work: We have decided to {TeamRecommendationvalue} the case.

Any suggestions?

Thank you.

1 answer

0 votes
Hannah Humbert - Simpla Workflows
Community Champion
November 30, 2023

Hi @Jenn K welcome to the community 😊 try using {{%TeamRecommendationvalue}}. See https://support.atlassian.com/trello/docs/working-with-custom-fields/

Jenn K
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 30, 2023

Thank you, @Hannah Humbert - Simpla Workflows

That solution worked after I removed the word "value." So it's {{%TeamRecommendation}}

Thanks for the quick response!

Hannah Humbert - Simpla Workflows
Community Champion
November 30, 2023

Ah, right I thought the field was named "TeamRecommendationvalue" 😅 Glad that's working for you!

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