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Sourcetree for Mac (v4.2.17) - "Save" button is disabled when registering an account via API Token.

허지수
June 1, 2026

I am unable to register my account using an API Token in Sourcetree version 4.2.17 on macOS.

The "Save" button remains completely grayed out/disabled, making it impossible to proceed with the registration setup.

Interestingly, this exact same setup and token work perfectly fine on Windows.

What could be the reason for this issue on Mac, and how can I fix it?

1 answer

0 votes
Tomislav Tobijas
Community Champion
June 2, 2026

Hey @허지수 ,

This is typically the case when you're using some incorrect formatted field in the account setup dialog.
Can you try following these steps: https://community.atlassian.com/forums/Sourcetree-questions/Unsure-how-to-use-the-API-password-with-sourcetree/qaa-p/3184506#M46897?

I don't have Mac, so I cannot test this out 🫤
Interestingly, you're saying the same thing worked on Windows and not here 👀

I think Mac does have something like Keychain Access where you can check stored credentials.

Have you tried using SSH authentication/key instead of API token? You should be able to generate a key within Sourcetree.

Cheers,
Tobi

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