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Jira issues while setting up in IIS 6

Leya Samuel
I'm New Here
I'm New Here
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August 4, 2011

Hi Experts,

I'm facing issue with setting up Jira in IIS 6. I was able to run them locally using the url http://localhost:8089/jira.

When i try to connect jira over internet its shows the following message. Please help me to solve this

Bad Gateway!

There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.


Jakarta/ISAPI/isapi_redirector/1.2.31 (1026297)

logs in


[Fri Aug 05 01:11:42.534 2011] [5164:4964] [info] init_jk::jk_isapi_plugin.c (2741): Jakarta/ISAPI/isapi_redirector/1.2.31 (1026297) initialized
[Fri Aug 05 01:12:25.926 2011] [3608:624] [error] ajp_connection_tcp_get_message::jk_ajp_common.c (1245): wrong message format 0x4854 from 127.0.0.1:8089
[Fri Aug 05 01:12:25.973 2011] [3608:624] [error] ajp_get_reply::jk_ajp_common.c (2058): (worker1) Tomcat is down or refused connection. No response has been sent to the client (yet)
[Fri Aug 05 01:12:26.020 2011] [3608:624] [info] ajp_service::jk_ajp_common.c (2543): (worker1) sending request to tomcat failed (recoverable), because of protocol error (attempt=1)
[Fri Aug 05 01:12:26.161 2011] [3608:624] [error] ajp_connection_tcp_get_message::jk_ajp_common.c (1245): wrong message format 0x4854 from 127.0.0.1:8089
[Fri Aug 05 01:12:26.176 2011] [3608:624] [error] ajp_get_reply::jk_ajp_common.c (2058): (worker1) Tomcat is down or refused connection. No response has been sent to the client (yet)
[Fri Aug 05 01:12:26.208 2011] [3608:624] [info] ajp_service::jk_ajp_common.c (2543): (worker1) sending request to tomcat failed (recoverable), because of protocol error (attempt=2)
[Fri Aug 05 01:12:26.239 2011] [3608:624] [error] ajp_service::jk_ajp_common.c (2562): (worker1) connecting to tomcat failed.
[Fri Aug 05 01:12:26.239 2011] [3608:624] [error] HttpExtensionProc::jk_isapi_plugin.c (2221): service() failed with http error 502

Thanks

1 answer

1 vote
Joe Clark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 4, 2011

Have you setup JIRA's Tomcat server to have a connector that serves AJP data rather than HTTP? The communication between IIS and Jira is not HTTP... it uses a custom binary communication protocol.

Details on how to perform this configuration can be found here: http://confluence.atlassian.com/display/JIRA/Integrating+JIRA+with+IIS#IntegratingJIRAwithIIS-acceptrequests

Leya Samuel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 4, 2011

I followed the steps in the forum still its not working showing the same error

[Fri Aug 05 03:17:21.500 2011] [5832:1992] [error] ajp_service::jk_ajp_common.c (2626): (worker1) connecting to tomcat failed.

[Fri Aug 05 03:17:21.500 2011] [5832:1992] [error] HttpExtensionProc::jk_isapi_plugin.c (2261): service() failed with http error 502

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