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Is there a phone number for Atlassian

Bob Irving
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2025

I am getting no help from the forum or other help sites.  There must b a way of contacting Atlassian by phone.  to get meaningful help.  

3 answers

1 accepted

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4 votes
Answer accepted
Trudy P Claspill
Community Champion
May 12, 2025

Hello @Bob Irving 

Welcome to the Atlassian community.

I see no other posts connected to your Community account. Can you provide link(s) to posts in the Community where you have received no helpful response? The members of this Community are generally good helping other members debug problems and find solutions.

Are you having an issue with the functionality of the product or your subscription?

Are you using Jira Cloud or Jira Data Center?

Atlassian does not generally provide phone support except to Premium/Enterprise level customers. However if you have a support contract, then after opening a support case through Atlassian's customer portal they will sometimes offer to have a live screen sharing session to help resolve issues.

0 votes
Mijail Elenes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2025

Be aware. This team does not have its users' best interests in mind. 




Screenshot 2025-12-15 at 3.44.31 PM.png

0 votes
Jeramy
Contributor
November 21, 2025

This is why companies who fire all of their humans are doomed to fail. Humans want humans, not darn AI. :(