The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to recover sub tasks lost in JIRA due to a deleted stort

KillyDream
July 28, 2023

Someone deleted a story that had subtasks attached, but did not delete the subtasks first. We believe the subtasks are floating around in limbo somewhere since they were not deleted because JIRA is still recognizing them in an automation set to move issues to To Do that are in ‘Backlog’. We have the ticket numbers but filter searches are not able to actually bring it up. How do well find these subtasks so they can get deleted? 

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Mirek
Community Champion
July 28, 2023

Hi @KillyDream 

Usually Jira prevent removing an issue if there are sub-tasks but I have seen sub-tasks without parent associated, so who know maybe there is a way to do it.

Which Jira are you using? Cloud or OnPrem (Server/Data Center)?

You might want to check those KB articles

https://confluence.atlassian.com/jirakb/sub-tasks-are-not-correctly-associated-with-parent-issues-in-jira-779158743.html

and maybe this might

https://confluence.atlassian.com/jirakb/how-to-fix-orphan-sub-tasks-1188421018.html