How to automatically resolve the parent ticket when the child tickets are resolved?

[Marcus Yap]

Hi, May i know how to resolve the parent ticket when the child tickets are resolved? The child tickets are linked to the parent ticket. Please advice. Thanks.

[RambanamP]

you can do it by using script runner plugin , check this

https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-Transitionparentwhenallsubtasksareresolved

and same question here

https://answers.atlassian.com/questions/232059/is-it-possible-to-set-issue-task-status-automatically-if-the-all-sub-tasks-have-status-closed

[Marcus Yap]

Hi Rambanam

Thanks for coming back to me. I have the script runner plugin but the given instrcution in https://jamieechlin.atlassian.net/wiki/display/GRV/Built-In+Scripts#Built-InScripts-Transitionparentwhenallsubtasksareresolveda bit unclear.

"Put this post-function on the sub-task workflow on transitions where the workflow could be set, typically Resolve Issue. If all sibling sub-tasks are resolved this will transition the parent issue using the provided action, which should be valid for the current step. If it's not valid, nothing will happen."

1) What is the post function and how to add to the sub-task workflow ?

Thanks.