Unable to get a hold of support for the source code for confluence.

[Nicholas White]

Hello,

I have noticed that the source code for confluence has been removed from my licenses page, I had a look around online and saw others were having this issue.

https://community.atlassian.com/t5/Jira-Software-questions/Where-can-I-download-Jira-amp-Confluence-server-source/qaq-p/2586038

https://community.atlassian.com/t5/Data-Center-questions/Why-is-source-code-no-longer-available/qaq-p/2517488

Seems that the solution was to reach out to support to request access to source code. I have been unable to lodge a ticket and/or contact a support line to get access to this product.

Can some one direct me on where to go for this?

[Andy Heinzer]

@Nicholas White I have created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/14/CSP-324587

[Nikola Perisic]

Welcome to the community @Nicholas White !

Sadly, Atlassian has stopped giving the support for the server instances. Alternatively, if you have a cloud instance - in here this is the paid version in order to get the support for your instance, you can refer to Atlassian about this issue.

This is the only way that you can reach them out for the server problems. They should be able to help you out about this.

[Nikola Perisic]

You can apply for the free trial of the premium version of Jira and raise a support ticket then. Also, you can cancel this trial after you got your answer.

[Nic Brough -Adaptavist-]

Also, if your server licence has not ended yet, you can still raise a support request with it.  Server support ends in two weeks.