nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Error, liscense

Hari Sharan Gajmer

Hi, I am new hired IT guy. and old IT person left, I am new in confluence, In ubuntu server conflunce was installed. I just reboot ubuntu but confluence was not start , i allow port the, and service start, but now ask liscense..Can anyone explain. I am bit worry of the previous project..and I am not sure backup parts..please help me this issue..

Accepted answers

All comments

Samuel Gatica _ServiceRocket_

Hi @Hari Sharan Gajmer

Welcome to the community!

It appears that the license for your Confluence may be outdated. Please obtain a temporary trial license at my.atlassian.com . Once the instance is functioning as intended, you can proceed with purchasing the commercial license.

Best regards

Sam

Hari Sharan Gajmer

Thank you for your reply Samuel,

How can I get my old files or projects?

Samuel Gatica _ServiceRocket_

Hi @Hari Sharan Gajmer

Can you please upload a screenshot eith the error you are getting?

Best regards

Sam

Hari Sharan Gajmer

Hi Samuel,

I make confirm..there is error to connect database..May I ask if i coonect to old dtabase can i get old project file. ?

confluence.service

mnt-attachment.mount

confluence-b2-backup.timer

confluence-backup.timer

# i ama ablt to connect confluence.service. Now in web url..it ask to connect old database..if i connect , can i get my projj́ets files..i am sure i havenot deleted any file. And wher can i get my old liscense? I work as medium business company

Rilwan Ahmed

Hi @Hari Sharan Gajmer ,

Welcome to the community !!

Did you make any changes to dbconfig.xml or any other files, before starting the confluence process ? If not, then no changes will be applied.
If its a new install, then you can generate trial license from https://my.atlassian.com/products/index
If there was an active license before, contact your procurement team or the management. They can get it from https://my.atlassian.com

Reese_izws93

As other have said:

It's confusing to know if this is an existing install - I assume it is, since you mentioned another IT guy that left...

It sounds like your DB connection details got borked? Console logs would be helpful.... or if you could load the Confluence webserver port.

Perhaps you have some documentation somewhere about the correct connection details?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

confluence

data-center

confluence-data-center