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"Epic link" field missing in Cloud version

Schalk Burger_fta96a

Hi.

I'm used to the Server version where there is a field "Epic Link" under "Custom" when I click "Configure Fields" button with Gear icon in "Edit Issue" view. This is where you select which fields to display when creating a new issue.

I can't find this field in the Cloud version which I've just started using:

How can I add this field so I can assign an issue to the correct epic at time of creation?

Thanks

Schalk

Accepted answers

Prince Nyeche - ELFAPP

You should go to your project settings > screens and add that field instead.

Nic Brough -Adaptavist-

Are Epics available in your system? And what type of issue is "task" here - is it a story-level type or a sub-task type? Also, what type of project are you in, company-managed or team-managed (it should tell you at the bottom left, in the options panel)

All comments

Prince Nyeche - ELFAPP

You should go to your project settings > screens and add that field instead.

Nic Brough -Adaptavist-

Schalk Burger_fta96a

That's one of the first things I tried:

Screenshot 2021-05-31 at 15.50.46.png Screenshot 2021-05-31 at 15.54.16.png Screenshot 2021-05-31 at 15.55.05.png

You can see that "Epic link" shows up as enabled on the Standard screen. Any other suggestions linked to "screen" settings?

Thanks for the fast reply

Schalk Burger_fta96a

Yes, Epics are available:

Screenshot 2021-05-31 at 15.59.37.png

I'm talking about a "Task". Thanks for the fast reply.

Prince Nyeche - ELFAPP

Your project is a team-managed project, so you don't have multiple screens. Epic Link works differently on such project, you will need to add the issue to a Parent after creation by visiting the issue and click on add epic.

Schalk Burger_fta96a

Thanks, I found that link. It just seemed such a cumbersome way of adding an issue - multiple steps and clicks.

What is "team managed", and what are my other options? If there is one where this is not a problem, I'll switch to that.

Thanks in advance

Domenic Wiley

I cannot find the "screens" panel. I too do not have epic link as a field and would like to add to issue types. Please help.

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