Hi there,
Does Rovo currently support JPD's custom fields?
On the Rovo pricing page, it states that they are already available for JPD. However, when I tried asking some questions related to our real-world JPD projects, it couldn’t even recognize the custom fields. For example:
Me: What is the renewal date of [Customer Name]?
Rovo: I was unable to retrieve the renewal date for [Customer Name] from the available data. It seems that the "Next Renewal Date" field is not filled in the system for this customer. You may want to check the details directly in the system or contact the relevant account manager for more information.
Me: Who is the account manager for it?
Rovo: I found the issue related to "[Customer Name]", but it seems that the "Account Manager" field is not filled in the system. You may want to check the details directly in the system or contact the relevant department for more information. You can view the issue.
Rovo can see the field but does not read it. Very strange issue.
