Drag and drop doesn't work in advanced roadmap

[Sako Shimohira]

Hi, 

We started to user advanced roadmap recently. 
In the beginning, I was able to drag and drop any issues and it was very convenient to organise all the backlog items.

But last few days, it suddenly became impossible to drag and drop. Therefore, I'm using the bulk feature to change Rank and Parent. It takes so much time. 

Is anyone having the same problem? Or is it happening only me.

[Stef Wolmar]

In your "View Settings" change the "Sort By" to "Rank"

[Eddie Meardon]

@Sako Shimohira This is the right answer. To extrapolate on it a bit, drag and drop is only available when sorting by rank (the official functionality name is "rerank using drag and drop").

Sorting by any other field means that Advanced Roadmaps isn't looking at the rank, ergo the drag and drop doesn't work. 

Cheers

Eddie

[Sako Shimohira]

@Stef Wolmar @Eddie Meardon Thanks you so much! It indeed worked!