upgrading free workspace

Bridget Thomason
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 21, 2024

I need to upgrade our workspace before April 8. 

I have one workspace, with 8 boards and 71 members. 

My intent is to upgrade to standard, retaining the 8 boards, paying for 7 multi-board licenses. My questions are these:

1. Are the remaining 64 members considered "collaborators" and therefore well over the limit of 10? I was told I needed to remove them and re-invite them as "guests" to a single board to avoid charges. But that's contradictory to the stated limit of 10 collaborators. 

2. Do I need to remove all single-board members before I upgrade the seven multi-board members? 




1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 22, 2024

Bridget, you will be charged for all Workspace members and all Multi-board guests. Single Board Guests are free. Details here. You can see the list of members and multi-board guests on the workspace members tab (on the left hand menu, see below). You can remove any members from that page. 

Remove Workspace members.png

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events