unable to login with my gmail and rangam.com id

[Kedar_Hukeri]

Greetings, 

I am using Trello account with (my email id - xxxxxxx@gmail.com) for the past 5+ years.  Today when I tried to log in to my Trello account with user id xxxxxxx@gmail.com I got message : " There isn't an account for this email"

Please suggest/help.

I submitted the same information on Trello support page, when I hit submit, it shows error creating ticket try later.

Thank you, 

Best Regards,

Kedar Hukeri

[Angélica Luz]

Hello @Kedar_Hukeri

Welcome to Atlassian Community!

We were able to find the account linked to Trello and it's not the Gmail you mentioned. Since it's private information, we won't share here in Community, so please, try to contact Trello support again on https://trello.com/contact#/

If you face the same issue, please try using an incognito window or another browser.

Regards,
Angélica

[Kedar_Hukeri]

Thank you Angélica, I have contacted Trello Support. Awaiting a response from them. 

Greetings,

Kedar Hukeri

[Iain Dooley]

@Kedar_Hukeri I'll see if I can get someone to help you out by flagging this in the Slack channel

[Kedar_Hukeri]

@Iain Dooley : Thank you and much appreciated.