team members cannot comment

[C. Carol]

my team member cant comment on cards on the board. my team members are not on the board. but the commenting permissions should allow my team members to comment. i want my team members can see the board, but can only comment not editing. 

Update : i found the problem. i think its bug. my team member who r using ios app, they can comment. other team member that r using android app, cant. they can see the comment section. but when they tried to comment. the qwerty keyboard wont appear. please help. thank you

[Soumyadeep Mandal - SaM]

Hi @C. Carol ,

Welcome to the community!

You can change the commenting permission to MEMBERS.

and check whether it works or not. It was working fine for me.

Regards,

Soumyadeep

[Vero Rivas]

Hi @C. Carol 

  Please, check this posts:

  https://help.trello.com/article/792-disabling-comments-on-cards

  https://help.trello.com/article/791-changing-permissions-on-a-board

Cheers

[C. Carol]

hi @Vero Rivas , thanks for the reply. unfortunately your answers dont solve my problem. thanks anyway