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"Could not add power-up" error when trying to add Butler to board

I'm trying to add the Butler power-up to a board I own (we'll call it board 5). I have Butler enabled on 3 of my other boards where it works fine. I was able to add the Calendar power-up to board 5, but whenever I try to add the Butler power-up, a red "could not add power-up" error appears in the upper right. I have Trello Gold and the board has 2 other members besides me. Is this a known error, and are there any things I can try to resolve it?

1 answer

0 votes

Hi Sarah,

How are you enabling Butler? Are you seeing in the power-up directory (the view that appears when you click "Add Power-Up" on the board side menu)?

Do you see the Butler board button at the top right? Or the "Butler: Automate cards and more..." section in the board side menu?

Jireh Atlassian Team Oct 25, 2019

Screen Shot 2019-10-25 at 5.33.43 PM.png

I was trying to add it from the power-up directory, but it turned out to be some sort of glitch because when I logged out and back in, the button appeared on the board. Thanks for responding, though!

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