problem with viewing opened card

taya May 1, 2023

hello 

please can anyone tell me how to fix this problem?

when I open a card it doesn`t show properly it shows up like this 

I have another account on the same device but I have no problem with it so I think I have something with this account or I don`t know 

thanks in advance 

ggfgg.PNG

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 1, 2023

Welcome to the Atlassian Community!

This looks like you have a problem with your browser.  Could you try

  • clearing the cache and cookies and restarting the browser
  • running the browser with all extensions disabled
  • a different browser  
taya May 1, 2023

Thank you I am happy to be here finally :)

and thanks again :D I disabled the extensions ,and the Trello Pro extension is what makes it look like this.
it`s weird but I have 2 Google profiles and it works perfectly on my personal profile. that`s so weird. I don`t know why it looked like this on this profile.

anyway thanks again 

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 1, 2023

That's very odd, definitely a problem with the Trello Pro extension, but weird that it works differently for different accounts.  All I could guess is that there's some setting the extension keeps with your account that is different.

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