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export to csv failure

JC Yao
JC Yao Aug 12, 2022

I am getting persistence error messages regarding "export to csv" got interrupted since a week ago and could not figure out what went wrong. Reinstalling Trello did not help.

What can I do to fix it?  Thanks 

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Sagar Rao
Sagar Rao
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Aug 15, 2022 • edited

Hello @JC Yao,

Looks like you are using the MAC App, we had an issue last week where any downloads on the MAC App would fail saying interrupted.

The issue has been fixed on a new release. Could you please update the Trello MAC App from the App Store and then try to export it to see if it works?

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JC Yao
JC Yao Aug 16, 2022

Yes. The revision I received last Saturday seemed to have fix it.  Thanks.

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Violetta Chernobuk
Violetta Chernobuk
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Aug 15, 2022

Hi @JC Yao 
It's Violetta from Planyway:)

I may recommend to export data into the CSV format through the Planyway power-up instead:
https://planyway.com/help/features/export-to-CSV 

Let me know if you need any assistance.

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