@Dontae Speller you don't lose information from the card, but you don't see all previous activity in the card history, you can see a previous discussion about this here:
@Phillip Smith if you want to be able to communicate externally with someone from Trello, you might look at SendBoard which is a power up for shared email in Trello:
or my own product BenkoDesk which does the same (but in a way that will work from mobile devices):
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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