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Wrong Onedrive account when selecting attachment

When selecting Attachment the wrong MS Onedrive account comes up.  I've tried selecting 'Switch Account' but it just buffers briefly and then back to the same account.  

1 answer

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Keli Atlassian Team Aug 21, 2020

Hi @Amanda Lenihan ,

Keli here with the Trello Support team!

Choosing the 'Switch Account' button should log you out of the account currently authenticated with the Power-Up then allow you to log in using a different One Drive account. 

Since this isn't happening, it sounds like this may be a local browser problem (such as badly cached data), and I'm curious if following these browser troubleshooting steps will help:

If this doesn't help, reach out directly to our support team at and we're happy to dig into this further with you! 

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