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Wrong Onedrive account when selecting attachment

Amanda Lenihan August 19, 2020

When selecting Attachment the wrong MS Onedrive account comes up.  I've tried selecting 'Switch Account' but it just buffers briefly and then back to the same account.  

1 answer

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Keli
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 21, 2020

Hi @Amanda Lenihan ,

Keli here with the Trello Support team!

Choosing the 'Switch Account' button should log you out of the account currently authenticated with the Power-Up then allow you to log in using a different One Drive account. 

Since this isn't happening, it sounds like this may be a local browser problem (such as badly cached data), and I'm curious if following these browser troubleshooting steps will help: https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello

If this doesn't help, reach out directly to our support team at http://www.trello.com/contact and we're happy to dig into this further with you! 

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