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Will automated card command will lost if I remove the creator for that automation?

Swan Htet May 15, 2022

My team member who taking care of automated trello cards will leave our team. So I need to remove him from my board and I would like to know his automated will gone? If yes, how can I move his automations? 

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Hannah Humbert - Simpla Workflows
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May 16, 2022

Hi @Swan Htet ! Yes, the commands will stop working. Butler automation is performed through the user who created the commands, so if that user no longer has access to the board, then the commands can't be executed.

What you can do is create a command library and export the commands https://help.trello.com/article/1139-command-libraries. Once that's done, you can then disable the original commands and use the new ones moving forward. I'd suggest recreating the commands with a service account so you don't run into the same issue again in the future.

Swan Htet May 18, 2022

@Hannah Humbert - Simpla Workflows Thank you so much for your answer. 

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