Created a new board for this quarter and discovered the "custom fields" option is not enabled for the board- it's grayed out and not clickable. I have a premium level subscription.
Hi there! Can you verify that the board belongs to your premium Workspace? It's possible to have both a premium Workspace and one or more free Workspaces. If your board happens to belong to a free workspace, custom fields probably won't be enabled. If this is the case, you can move your board into your premium Workspace following these instructions.
This resolved the issue but I can no longer find the "Project Estimate" for the custom fields. That's what was driving this issue. Any idea where I can find it? Thanks for the help.
Note: Attached a Q3 board, which shows the project estimate for the custom field we can add to all of the cards on that board. For Q4 I can now click the custom field but no longer have the "Project Estimate" as an option.
This is not expected behavior, you should be able to use the custom fields feature. I'm sorry for the trouble you're experiencing!
Can you open at ticket at https://trello.com/contact ? I suspect there's an issue that is specific to this board (and I'm sure they'll be able to help you figure it out).
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