Why doesn´t my dropbox files appear in Trello?

[Pieter Boot]

Hi,

I have installed the Dropbox Power Up in Trello. However some cards do not show the dropbox files, leaving a blank space. Other cards in the same board work fine. It doesn't seem a synchronizing problem. The issue is not related to the file size or whatever.

Regards,

Pieter (NL)

[Garrett]

Hey Pieter,

I think you submitted a ticket with us as well, is that right? Let's continue our conversation there and we should be able to help you get this all fixed up.