Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

What can I do when a board doesn’t open in Ios App?

Γιάννης Φρούσσος
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 3, 2021

I tried logging out and relogging in.

I tried uninstalling and reinstalling multiple times.

This specific board doesn’t open and keeps crashing the app in Ios (Iphone 11 pro max).

In the MacOs App the board works fine.

I even tried making a copy of the board. Copy also doesn’t open.

What can I do?



1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 6, 2021

Hi there, I recommend raising a ticket with Trello Support so we can investigate for your exact scenario. You can raise a ticket at trello.com/contact.

I also recommend having a read through our page, Troubleshooting a slow board, as it could be that your board has too many cards/attachments/checklists, which is why, even when you copy the board, you're still unable to load it. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events