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View Excel file in iphone

eddie farah
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June 3, 2019

I cant view excel files when I opening them in my Trello app using an Iphone. Any ideas why this might occur? There are no issues when open jpegs or pdfs

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Denise
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 10, 2019

Hi Eddie,

It sounds like there might either be an issue with the particular file or there's no app available on the phone that can handle the file format. A few things I'd suggest checking on as a start:
1) Do you see an error in-app when you click on the attachment or with the next step when you click 'View'? 
2) Can you view the same attachment when you access the Trello card from a computer via web browser at https://trello.com/ or from a different phone?
3) What specific format is the file saved in?

Feel free to send in additional details to https://trello.com/contact so we can take a closer look if needed. Thanks!

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