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URL doesn't provide a preview when pasted in to card

David Wareing
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August 18, 2022

If I post the following URL in to a Trello card, it is treated as link (i.e. tappable) but no site preview appears. Thus, the card looks like text.

Is there something special I need to do?

Thank you for any help.

Other URLs work fine, show previews.

I'm using Trello in Safari 14.1, macOS 11.3.1

1 answer

0 votes
Cody C.
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2022

Hi David!

Not all links will offer previews at the moment, it's based a bit on the types of services supported by the Atlassian Smart Link platform. There's a bit more detail on that over in this community post:

If the service isn't in that list, then the link would appear blue (and clickable) as you've mentioned, but wouldn't offer a preview on the card's front.

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