Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Trouble Logging into Trello but able to access BitBucket

JD Gardner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 26, 2021

I have trello and bitbucket...for some reason I can't login to trello (1st time this has happened)

 

I have a single login to Atlassian and I have been able to login smoothly between bitbucket and trello seamlessly until today.  I have the same username and password for both.  

 

I'm trying to connect to support thru bitbucket and can't do that either as I get the information below 'Nonce Verification Failed'

 

"Nonce Verification Failed"

 

1 answer

1 vote
Laura Holton _ACE Manchester_
Community Champion
April 26, 2021

Hi @JD Gardner 👋

Welcome to the Community! This is quite the conundrum, have you got in touch with Trello's support team? I would recommend dropping them a message here >> https://trello.com/contact#/

It sounds like it could be part of a wider issue as there have been some login issues raised in the Community in the last couple of days. 

I hope this helps, let me know if you have any other questions 😃

All the best,

Laura

JD Gardner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 26, 2021

Hey Laura - thanks for the response. 

 

That's the thing...I can't connect with support because I can't login.  When I go the the link above, it asks me to login to trello.  It keeps shooting me back to the login page.  

Again, I tried a workaround by reaching out to support while logged into BitBucket, but it still requires a log in to atlassian...which only works when I'm trying to access BitBucket. 

Any other idea of how to get a hold of somebody who can help?

Laura Holton _ACE Manchester_
Community Champion
April 28, 2021

Hmm that makes it a lot trickier. With the login issue have you tried a different browser or a private browser? Sometimes this can help?

Like Sarah Preston likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events