The link to the dropbox file does not seem to work. It shows the following error message:
"Can't access"
"The owner hasn't granted you access"
I am able to access the file via Dropbox. However, I am not able to access the same file via the dropbox-file link attached to Trello.
Anyone who can help me out with this issue?
Some other point that might be relevant:
- I have only a viewing-access to this file (in Dropbox)
- I have a Trello Business account and a Dropbox Plus Account
- I am able to attach a link to a dropbox file and open this link myself.
Hi @Jessie Mo
You have probably reviewed it, but I leave you these articles in case they can help you.
It seems that you are missing some kind of connection / integration between Trello and Dropbox
https://www.dropbox.com/es_ES/app-integrations/trello
https://trello.com/power-ups/55a5d915446f517774210002/dropbox
https://help.trello.com/article/1031-using-the-dropbox-power-up
https://automate.io/integration/dropbox/trello
Cheers
sorry, it would be best if you contact trello support directly
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