Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trello and Dropbox - Cannot access a dropbox file

The link to the dropbox file does not seem to work. It shows the following error message:

"Can't access"

"The owner hasn't granted you access"

 

Knipsel.JPG

 

I am able to access the file via Dropbox. However, I am not able to access the same file via the dropbox-file link attached to Trello. 

Anyone who can help me out with this issue?

Some other point that might be relevant:

- I have only a viewing-access to this file (in Dropbox) 

- I have a Trello Business account and a Dropbox Plus Account

- I am able to attach a link to a dropbox file and open this link myself. 

 

 

 

1 answer

0 votes
Vero Rivas Community Leader Feb 14, 2021

Hi @Jessie Mo 

  You have probably reviewed it, but I leave you these articles in case they can help you.

  It seems that you are missing some kind of connection / integration between Trello and Dropbox

   https://www.dropbox.com/es_ES/app-integrations/trello

   https://trello.com/power-ups/55a5d915446f517774210002/dropbox

   https://help.trello.com/article/1031-using-the-dropbox-power-up

   https://automate.io/integration/dropbox/trello

Cheers

Thanks, Vero! I am already familiar with these articles. Unfortunately it did not provide a solution. 

Like Vero Rivas likes this
Vero Rivas Community Leader Feb 14, 2021

sorry, it would be best if you contact trello support directly

alright will do so. Thanks!

Like Vero Rivas likes this

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

3,657 views 25 63
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you