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Trello Cardsync user authorization issue

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I'm New Here
I'm New Here
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Apr 13, 2023

Dear All





Click the Authorize button to display the corresponding page.



And when I press the Cardsync button on the card, nothing happens.
Can you solve this problem?
I understand that it is a busy moment for you now, If you get a chance Any help would be appreciated
Thank you




1 answer

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Answer accepted
Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 17, 2023

Hi there,

Welcome to the Atlassian Community! 

You're seeing this message because we made a change to the way Power-Ups interact with Trello to increase Trello's security. This means a type of origin that's used when connecting to Trello is no longer available. The Power-Up you're using is still using this type of origin which is why you're seeing this message.

You'll need to reach out to the team who developed this Power-Up to get them to update this so it will continue to work with Trello. You can click Contact support on this page to send them a message:

I hope this helps!

Alina | Tre Trello Team

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I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 26, 2023

@Alina Kurishko 

Thanks for your reply.

I have contacted Cardsync several times but have not received a response.
Is contacting Cardsync the only way to resolve this issue?

Also, the Card Sync power-up subscription-payments invoice is being received in the e-mail of the person leaving the company, so is there any way to change it?
Please update the email address from to

Please reply after checking

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