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Trello App for Windows 10 will not open. Edited

Deleted user Aug 22, 2019

I have had the Windows app installed for some time and never experienced any issues before today.   I have uninstalled and reinstalled as well as re-registered all windows apps using Powershell.  The image shows the error message that I am getting when launching the app. Any guidance would be greatly appreciated.

Capture.JPG

1 answer

0 votes
Mike Atlassian Team Aug 28, 2019

Hi Mike,

 

Have you followed the instructions here for uninstalling the app?: https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

 

I would make sure to try that first, and then redownload the app and see what happens. If it's still giving you trouble, I would suggest reaching out to us directly via https://trello.com/contact and we can take a closer look. This looks to me like it might be more of a problem with the app as delivered by the Windows Store, so we may not have an immediate solution, but we'll be happy to give it a look!

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