In my agency we extensively use the MacOS app version of Trello.
Suddenly this morning every card lost its connection to related files and folders stored on Dropbox.
When trying to get the attachments back, we only get a login window, but the "login" button simply does not respond.
The very same thing happens if we use Trello+Dropbox on Safari (we get the request to enable cookies).
Everything instead works fine if we use Trello+Dropbox on Google Chrome...
Thanks in advance!
I assume you're using Firefox (you didn't mention what you're using). Try opening the inspector pane, select the console and then clicking on the dropbox login button. The error message displayed may give you a clue.
It may be that third-party cookies are not being allowed, if that's the case, you can add an exception for dropbox.com in your browser's settings.
Hello Bryan and thanks for your reply...
Actually I did mention that we are using the MacOS App Version of Trello: https://apps.apple.com/it/app/trello/id1278508951?mt=12
I suppose that the problem can be caused by cookies and "probably" related to MacOS/Safari environment...
In fact, these are the attempts I've made:
I repeated the scenarios with very same results on macOS Monterey, macOS Big Sur and macOS Catalina...
Hi this is exactly my problem too. i use the Dropbox integration every day with the Trello for Mac app and the day before yesterday I got the same message as Raffaele. Chrome does work but the app is a lot more efficient in my workflow so I would like to get back to it
I think something changed in the "relationship" between Trello and macOS... and assuming that Trello macOS app uses the same "environment" as Safari does, this can explains why Safari/macOS don't work and Chrome does...
(by the way this leads me to a new doubt... is Chrome able to override security rules that Safari doesn't?)
Unfortunately, no. Dropbox insists it's a Trello problem, and Atlassian sent me to Dropbox. When I ask for more detail to take back to the other company, they can't tell me anything. I haven't received a firm response from either company. They both keep trying to close my tickets although it's still not fixed, going on one month now...
Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend B...
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