Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Smartfields not working

Rakesh Jeswani October 8, 2021

After loading the trello board. Smartfileds power up is not showing & hence unable to work. Please guide to resolve the issue. Some screenshots are:-

image.pngimage.pngimage.png

2 answers

1 accepted

2 votes
Answer accepted
Laura Holton _ACE Rotterdam_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2021

Hi @Rakesh Jeswani ðŸ‘‹

Thank you for sharing screenshots of the situation at hand, this is super useful! Because of the technical nature of the issue and it being associated to a Power Up my recommendation would be to reach out to the Power Up developer if they have a support line as Trello Support.

You can raise a support ticket direct with Trello here >> https://trello.com/en-GB/contact#/

Between the two they will be able to advise when the Power Up should be back up and working.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 11, 2021

Hi Rakesh,

Can you raise a ticket with the Smart Fields developers at help@smartfieldsfortrello.com

Trello Support will be unable to assist with this as we didn't develop the Smart Fields Power-Up.

If you're referring to Custom Fields instead, we can assist, but we can't assist with Smart Fields.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events