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Smartfields not working

After loading the trello board. Smartfileds power up is not showing & hence unable to work. Please guide to resolve the issue. Some screenshots are:-

image.pngimage.pngimage.png

2 answers

1 accepted

2 votes
Answer accepted
Laura Holton Community Leader Oct 10, 2021

Hi @Rakesh Jeswani 👋

Thank you for sharing screenshots of the situation at hand, this is super useful! Because of the technical nature of the issue and it being associated to a Power Up my recommendation would be to reach out to the Power Up developer if they have a support line as Trello Support.

You can raise a support ticket direct with Trello here >> https://trello.com/en-GB/contact#/

Between the two they will be able to advise when the Power Up should be back up and working.

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

0 votes
Alex Waite Atlassian Team Oct 11, 2021

Hi Rakesh,

Can you raise a ticket with the Smart Fields developers at help@smartfieldsfortrello.com

Trello Support will be unable to assist with this as we didn't develop the Smart Fields Power-Up.

If you're referring to Custom Fields instead, we can assist, but we can't assist with Smart Fields.

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