Simple Butler Task not Working

[Nick Young]

Hi all,

So I had butler tasks set up so that whenever a list on card was marked complete all labels were removed from the card, and then the green label is added. Simple, right?

Well it was at first. It worked just fine, and now all of a sudden it doesn't. Now it removes the label, adds the green, and then removes it again for some reason. This happens on all of my cards now, even though I never edited those operations.

I've looked through my tasks a dozen times now, and I am 99% positive that I didn't screw anything up. It is such a simple command, and I know that it is in the right order. Remove labels -> Add green. So why does the green label get removed again?

Any help would be appreciated, I have to propose this today at a company meeting and I really need it working!

Thank you!

[Soumyadeep Mandal]

Hi @Nick Young ,

You can delete the old rules and create the same rules again!

https://blog.trello.com/butler-power-up-trello-automation

[Nick Young]

Thank you for your response. I have tried this already multiple times, I even created a brand new card with a brand new rule and I still ran into the same issue. 

[Soumyadeep Mandal]

@Nick Young ,

You can copy the board to a new board and create the same rules again!

First, test it by copying the board then moves the board completely, if it works!

[Nick Young]

Hi, this also did not work. I did find out that this error only occurs on my green label. The same task with the same wording works for any other colored label, but if it's green it suddenly disappears 

[Nick Young]

OK so I found a fix, and its pretty weird. 

The only way I found to fix this is to add the green label a bunch of times until it sticks. I click the green label manually and it deletes itself 3 times, but on the 4th time it stays and my operations become fixed again. 

Very, very weird. Thank you for you help, I will keep this page open incase anyone else runs into a similar issue in the future.