Save file as... > Failed - Network Error

[Gedas Barodica]

Hi all,

I'm having some difficulties to save/download my attachments. The 'save as' window appears only after clicking 'save link as...' twice. Once it appears and I click save I receive 'Failed - Network Error'.

I tried multiple browsers and multiple PC's within the office - same error. Funny enough, everything works fine on my home PC (same account).

Any ideas what could cause this error?

Kind Regards,

Gedas

[Garrett · Accepted solution]

Hey Gedas,

Since the same thing seem to be working on your own home PC, it sounds like there may be something blocking you at the network level.

I'd recommend checking in with your company IT team to see if Trello is being blocked to some degree. The following docs should help with that!

• https://help.trello.com/article/1072-configuring-your-firewall-for-trello
• https://help.trello.com/article/771-loading-resources-from-trellos-cdn

I hope that helps!

[Gedas Barodica]

Hi Garrett,

Thank you very much for getting back to me.

After some time spent troubleshooting the issue, we found out that we're having an issue with Amazon AWS. This consequentially affected Trello files as I assume they're linked in some way.

Either way, the problem seems to be rectified now, but thank you very much for your help!

Kind Regards,

Gedas